Help and feedback
Scotchy support
Questions, bottle corrections, feature ideas, and bug reports are welcome.
Send from Scotchy
Tap the feedback icon in the app, write a message, and choose Send feedback. A direct submission includes the display name associated with your account (when available), your verified account email, and basic diagnostic details so support can identify you and follow up. Copied and email-draft reports include the diagnostic details, but Scotchy does not add your display name or account email to the report body. Scotchy does not automatically attach profile ratings or personal bottle notes; anything typed into the message is included.
Email support
Contact greatwhitepolarbear@gmail.com. Include what you were doing, what happened, and your device or browser when reporting a bug. Do not include your password.
Profile recovery
First verify that you are signed into the same email account on each device. A local profile can also be exported from the account and taste-profile screen before signing into another account.
Share a bottle list
Open Lists, create a list, and add the bottles you want to share. Preview it, then share the link through your text or email app, or copy it. Recipients do not need an account. Only the title and selected bottles are shared, never private tasting notes.
Lists stay on this device and do not sync with your account. Shared links are snapshots: changes to a saved list do not change old links, and deleting a list cannot revoke a link already sent.
Responsible use
Scotchy does not sell alcohol, arrange delivery, process payments, or verify store inventory. It is intended only for adults who are 21 or older.